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S-04 · Digital Transformation

Stop running your business on disconnected systems

We connect your systems, modernise your processes and identify where AI can make a measurable difference. We begin with a short discovery and a written roadmap, then deliver one step at a time.

Spec sheet · S-04
ServiceDigital Transformation
Typical timingDiscovery takes 2 to 3 days, and the roadmap sets out the timing of each project that follows
Delivery4 steps, one at a time
ControlA person approves key actions
DataUK GDPR by design
First stepFree 30-minute call

Problems it solves

Does this sound familiar?

Problem 01

“Our systems don't talk to each other, so we copy data between them.”

Problem 02

“We know AI could help, but we don't know where to start or what it would cost.”

Problem 03

“We have bought software before that never fitted how we actually work.”

Three pillars

Pillar 01

Connect

Integrate the systems and data that matter, such as your CRM, accounts and stock, so information is entered once and reaches everyone who needs it.

Pillar 02

Automate

Reduce repetitive manual work, from copying data between systems to chasing tasks and approvals.

Pillar 03

Improve

Use connected information to serve customers faster and give managers a clearer basis for decisions.

Typical use cases

Where it helps

Use 01

AI opportunity map

A written list of where AI and automation could help your business, with a costed roadmap.

Use 02

CRM and finance integration

Connects tools such as HubSpot, Salesforce, Xero, Sage or QuickBooks so data moves on its own.

Use 03

Workflow modernisation

Replaces paper forms, spreadsheets and manual hand-offs with digital steps your team can track.

Use 04

Team training

Practical workshops so your team can use the new tools with confidence.

How we deliver it

Four steps, one at a time

  1. STEP 01

    Free consultation

    A free 30-minute call to understand your goals and see whether discovery makes sense.

  2. STEP 02

    Discovery

    Over 2 to 3 days, we review your processes, systems and data with the people who do the work.

  3. STEP 03

    Opportunity map and roadmap

    You receive a written opportunity map and a costed roadmap, then decide what goes ahead.

  4. STEP 04

    Build in phases

    We deliver one project at a time, training your team as we go.

Example

An order entered once, everywhere

How an order could be entered once and reach your accounts, stock and CRM without anyone retyping it.

This is an illustration with made-up sample data, to show the idea. It is not a screenshot of a client system or a record of past results.
Order#10482
CustomerHarper & Co
Total£3,860.00
Entered once
Accounts Stock CRM
No retyping between systems

Practical details

What it takes

What we need from you

  • Time with the people who do the work, during discovery
  • A list of the systems you use today, such as your CRM, accounts package and key spreadsheets
  • Your main goals and the problems you want solved first
  • Sample data or reports, so we can see how information moves
  • One decision-maker who owns the roadmap

Timing

Discovery takes 2 to 3 days, and the roadmap sets out the timing of each project that follows.

Good to know

  • It is not usually a full system replacement; we connect and improve the systems you already have.
  • The roadmap is a plan, not a commitment: nothing is built until you approve a written proposal.
  • We are not legal advisers; if your sector has specific regulatory rules, involve your legal adviser early.
Technical details (for technical readers)
  • Discovery includes a process and systems review: how data moves between your tools today and where it is retyped.
  • CRM, finance and ERP integration through each system's API (the interface systems use to exchange data).
  • Workflow automation with approval steps, role-based access and audit trails.
  • Data protection by design under UK GDPR and the Data Protection Act 2018.
  • Priced by scope, not per user, with build cost, running costs and third-party costs listed separately in the proposal.

Discuss your project

Tell us what you want to improve. In a free 30-minute call, we will tell you honestly whether this service fits, and what a first step could look like.